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Your FlexComp Debit Card

Posted 7/25/17 (Tue)

Your NDPERS Spending Account Debit Card is one of the most convenient benefit tools you can use. That’s why we want to be sure that you understand how to use your card, how to keep your account current and maximize the value you receive from your FlexComp Plan.

Many people believe that the FlexComp Debit Card is a paperless solution. While it’s true that most of your card purchases will be verified at the point of sale, that won’t be the case with every purchase and the Internal Revenue Service (IRS) requires that every reimbursement from your FlexComp account be verified as eligible by a third party. That’s why it’s imperative that you save itemized receipts for all purchases made with your card.

Every two months (60 days), ADP sends Validation Request Forms (VRFs) to anyone who has card purchases that require them to submit receipts. If you fail to respond to a VRF, your card will be suspended. That’s why it’s very important that you watch for any VRFs and respond accordingly. If you have an email address on file with ADP, you’ll receive your VRF via email. You’ll receive the VRF via U.S. Mail if you do not have an email address on file.

If you have additional questions about using your card or validating card purchases, please contact ADP’s Participant Solution Center at 1-800-336-1881. Representatives are available Monday – Friday, 8:00 a.m. – 8:00 p.m., Eastern Time, excluding holidays.