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Contact Us

Planning to call or visit the NDPERS offices? Follow these tips to ensure you receive the best service.

Location

400 East Broadway Avenue, Suite 505

5th floor of the Downtown Bismarck Wells Fargo Building

Office Hours

8am - 5pm

Monday through Friday (except holidays)

Phone

701.328.3900

Toll free: 800.803.7377

Fax

701.328.3920

Mailing Address

North Dakota Public Employees Retirement System
400 East Broadway Avenue, Suite 505
PO Box 1657
Bismarck, ND 58502-1657

Email Us

ndpers-info@nd.gov

Tips

When Calling the NDPERS Office

While NDPERS staff makes every effort to take your calls and answer your questions immediately, it is not always possible to do so. To serve you more efficiently, we share these tips when calling the NDPERS office:

We have a voicemail system. Please provide the following information when leaving a voicemail:

  • your name,
  • either your NDPERS Member ID number or the last four digits of your Social Security number,
  • telephone number,
  • and a brief explanation for your call.

We also have a Member Service Unit. This team can assist you with

  • general questions about NDPERS programs, including updates on program changes
  • requests for forms, brochures, and benefit books

If you require additional services outside the scope of Member Services, the representative will be happy to transfer you to the staff member best qualified to assist you.

Remember all your benefit information is confidential. For your protection, staff cannot release benefit information to any party without first obtaining your written authorization or your Durable Power of Attorney’s, or upon being served with a subpoena.

When Visiting the NDPERS Office

Please make an appointment before stopping by the NDPERS office.

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